Frequently Asked Questions
Q: How much time does it take to do the entire course?
A: It’s up to you. Our complex is very extensive, and most groups do not complete the entire course in one day. A typical session on the either the low ropes activities or high ropes elements is three hours, although this time can be adjusted to fit your group’s needs. Many groups find that one session of low ropes activities in the morning, followed by one session of high ropes elements in the afternoon makes for a fun, challenging day.
Q: What are the age limits?
A: The Character Challenge Course has hosted participants ages 7-77. The low ropes activities work great for elementary school age children to adults. Reflective discussions and debriefing occur and are tailored to meet your group’s learning objectives & time considerations.
Q: How many people can we bring at one time?
A: An ideal group size is 12-20. We can accommodate groups larger than 20 by dividing into smaller groups. Our facilitators are flexible and we will design a program to meet your needs. We have accommodated groups of up to 120 at the course during a day but would request a full day of 7-8 hours would be necessary for this size. We can provide events for very small groups as well. For team building groups, we request a minimum fee of $350, so if you have less than 6 people, your costs may go up slightly.
Q: What are weight requirements?
A: Weight limit for most of the high elements is 250 lbs. There is no weight restriction on the zipline, but harnesses must fit properly to enter the course. The weight limit for the Power Plunge is 285 lbs.
Q: Is the complex safe?
A: Yes. At the Character Challenge Course, safety comes first. Our complex is designed, built, maintained and run by experts. We use state-of-the art safety equipment on all of our course elements. In the Challenge Course, we use a belay device called a Self-Smart Belay. This prevents individuals from being able to disconnect from the course while in the air. This cutting edge technology is not used by any other Minnesota ropes course and only a handful in the country currently use it.
In the high ropes course, the actual risk is very low. It is the perceived risk that provides powerful experiences that can be used to foster personal and team growth.
Q: What kind of certification do the facilitators have?
A: All facilitators are thoroughly trained in course proficiency, and Sarah Coumbe-Guida and Travis Guida (owners and operators) review risk management and emergency procedures through trainings and documentation annually.
Q: What do we do if we have bad weather?
A: We will attempt the course elements in a variety of weather, so come prepared. If being outdoors is unsafe (severe wind storms or lighting) we will take a break to see if things clear up. Typically ropes course team building programs will run rain or shine. Nation-wide, course participants report that inclement weather actually added to the excitement and level of adventure of their ropes course team-building program.
Q: What if I’m afraid of heights?
A: If someone is afraid of heights, simply climbing a foot or two up a tree can be a major accomplishment and source of pride. If a participant chooses not to attempt an event, we respect this decision and offer other ways in which the person can participate including providing support through belaying, coaching or spotting.
Q: How do we make a reservation?
Q: How much does this cost?
Q: What should we bring?
A: If bringing a large group, coming prepared to the Character Challenge is key. For a pre-trip letter which includes directions, items, and the waiver of liability, visit the Waivers & Forms page.