Frequently Asked Questions
Q: How much time does it take to do the entire course?
A: It’s up to you. Our complex is very extensive, and most groups do not complete the entire course in one day. A typical session on the either the low ropes activities or high ropes elements is three hours, although this time can be adjusted to fit your group’s needs. Many groups find that one session of low ropes activities in the morning, followed by one session of high ropes elements in the afternoon makes for a fun, challenging day.
Q: What are the age limits?
A: The Character Challenge Course has hosted participants ages 7-77. The low ropes activities work great for elementary school age children to adults. Reflective discussions and debriefing occur and are tailored to meet your group’s learning objectives & time considerations.
Q: How many people can we bring at one time?
A: We have worked with groups as small as 2 and as large as 130. We can accommodate groups larger than 20 by dividing into smaller groups and rotating through multiple stations. Our facilitators are flexible and we will design a program to meet your needs. To accommodate larger groups, a longer session is often needed. We can provide events for very small groups as well. For team building groups, we request a minimum fee of $350 ($35/each) for 1/2 day events and $500 ($50/each) for full day events, so if you have less than 10 people, your costs may go up slightly.
Q: What are weight requirements?
A: Our maximum weight limit is 275 pounds. Weight limit is based on physical ability as well as a participant’s ability to fit into our harnesses. The Giant Swing & Leap of Faith weight limit is 250 pounds.
Q: Is the complex safe?
A: Yes. At the Character Challenge Course, safety comes first. Our complex is designed, built, maintained and run by experts. We use state-of-the art safety equipment on all of our course elements. In the Challenge Course, we use a belay device called a Self-Smart Belay. This prevents individuals from being able to disconnect from the course while in the air. This cutting edge technology is not used by any other Minnesota ropes course and only a handful in the country currently use it.
In the high ropes course, the actual risk is very low. It is the perceived risk that provides powerful experiences that can be used to foster personal and team growth. C4 hires a professional vendor each year to inspect all course elements and re-certify all equipment and procedures. We have hosted over 22,000 participants and have never had a major injury.
Q: What kind of certification do the facilitators have?
A: All facilitators are thoroughly trained in course proficiency, and Sarah Coumbe-Guida and Travis Guida (owners and operators) review risk management and emergency procedures through trainings and documentation annually.
Q: What do we do if we have bad weather?
A: We will attempt the course elements in a variety of weather, so come prepared. If being outdoors is unsafe (severe wind storms or lighting) we will take a break to see if things clear up. Typically ropes course team building programs will run rain or shine. Nation-wide, course participants report that inclement weather actually added to the excitement and level of adventure of their ropes course team-building program.
Q: What if I’m afraid of heights?
A: If someone is afraid of heights, simply climbing a foot or two up a tree can be a major accomplishment and source of pride. If a participant chooses not to attempt an event, we respect this decision and offer other ways in which the person can participate including providing support through belaying, coaching or spotting.
Q: How do we make a reservation?
A: Reservations can be made via the the “Book Now” button, where you are also to send an inquiry about a group. Or if you’d prefer to call or send a message, visit the Contact Us page. The course books well in advance so to ensure availability, contact us soon.
Q: How much does this cost?
Q: What should we bring?
A: If bringing a large group, coming prepared to the Character Challenge is key. For a pre-trip letter which includes directions, items, and the waiver of liability, visit the Waivers & Forms page.